Find Answers to Your Questions

Your data is protected using enterprise-grade security measures including end-to-end encryption, secure AWS infrastructure, and regular security audits. We implement strict access controls and never sell your personal data to third parties.

We only collect the running activity data you choose to share, including route information, distance, pace, heart rate, and elevation data. We never access private activities or personal messages from your Strava account.

Yes, you have complete control over your data. You can delete your account and all associated data at any time through your profile settings. Once deleted, your personal data is permanently removed from our systems within 30 days.

We only share your data when you explicitly choose to share achievements or activities. We work with trusted service providers to operate our platform, but we never sell your data or use it for advertising without your explicit consent.

Our professional analytics suite includes pace analysis, distance tracking, elevation metrics, performance trends, milestone achievements, and comprehensive progress visualization. All features are designed for serious athletes seeking detailed insights.

Our insights are generated using advanced algorithms and professional-grade data processing. We analyze multiple performance indicators to provide accurate, actionable insights that help optimize your training and performance.

Yes, our goal-setting feature (coming soon) will allow you to set sophisticated training objectives based on distance, pace, heart rate zones, and race-specific targets with intelligent progress tracking.

MyRunningStats works on all modern web browsers and devices. We integrate with Strava, which supports data from Garmin, Polar, Suunto, Apple Watch, and many other fitness devices and apps.

Simply go to your profile settings and click "Connect Strava Account." You'll be redirected to Strava to authorize the connection. Once connected, your running activities will automatically sync to our platform.

Yes, MyRunningStats is currently free to use. We're focused on building the best possible platform for athletes. Future premium features may be introduced, but core analytics will always remain accessible.

Yes, you can disconnect your Strava account at any time from your profile settings. This will stop new data syncing, but your existing analyzed data will remain available unless you choose to delete it.

Data syncs automatically when you trigger a sync from your dashboard. We're working on real-time syncing capabilities to ensure your latest activities are always up-to-date.

MyRunningStats works on all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version of your preferred browser for the best experience.

Currently, MyRunningStats is a web-based platform optimized for all devices. A dedicated mobile app is in our roadmap for future development.

You can report bugs or issues through our contact form. We take all feedback seriously and work quickly to resolve any issues that affect your experience.

Data export functionality is coming soon. You'll be able to download your running data and analytics in various formats for your own use or to import into other platforms.