Frequently Asked Questions
Find answers to common questions about MyRunningStats
1Data Privacy & Security
We securely store your running data in encrypted databases hosted on AWS. Your data is only accessible to you and is never shared with third parties without your explicit consent. We follow industry best practices for data security and regularly audit our systems.
Your running data is sourced from Strava through their official API when you connect your account. We only access the data you explicitly permit us to use during the connection process.
Yes, you have full control over your data. You can delete your entire account at any time from your account settings. When you delete your account, all your personal data is permanently removed from our systems within 30 days.
Your data is private by default. We never sell your personal data to third parties.
2Features & Functionality
We offer comprehensive running analytics including: pace trends, distance coverage, elevation analysis, and performance metrics. Our analytics are designed to help you understand your progress and improve your running performance.
Yes! We're actively developing several exciting features including: achievements and badges for reaching milestones, custom goal setting, manual run logging, and more detailed analytics. Stay tuned for updates!
3Account & Integration
Yes! The service is currently completely free to use. We provide run tracking and basic analytics for all users.
Simply click the 'Connect with Strava' button during signup or in your account settings. You'll be redirected to Strava to authorize the connection. Once authorized, your runs will automatically sync with our platform.
Currently, a Strava account is required to use our platform as we rely on Strava's API for run data. We're planning to add support for manual run logging in the future.
4Technical Questions
If Strava experiences downtime, any new runs will be synced once the service is restored. Your existing data remains accessible on our platform, and you can continue to use all features that don't require real-time Strava data.
Our analytics are based on the data provided by your tracking device through Strava. We use industry-standard calculations for all our metrics. For GPS-based data, accuracy typically depends on your recording device's quality.
Our platform is currently web-based with a mobile-responsive design that works great on all devices. You can add the website to your home screen for an app-like experience.